Microdermabrasion & IPL results vary depending on the individual’s skin type and goals. We here at Pure Glow Australia do not guarantee results for everyone and therefore are not able to refund any purchases. Results will vary greatly from person to person, due to several factors including; skin tone, hair color, hair growth cycles, the frequency of use, and the way your body responds to IPL and/or microdermabrasion.

Pure Glow Australia has a 1 Year product warranty for any defective microdermabrasion device. Pure Glow Australia has a 3-month product warranty for any defective IPL handset. If your product is defective and you require a replacement, please contact us at

Return Processing time: Once we have received your package, your return will be processed within 7-15 business days from arrival. You will be notified via email once your return has been processed & approved.